FAQ
Frequently asked questions
Answers describe how the software behaves today, including its limits.
Product
What is HARSHAL OZA NX LICENSE?
It is independently developed licensing software for supported Siemens NX installations, together with a set of NX utility tools. The Windows application issues, activates, backs up and transfers licences for the tools. It is not a Siemens product and is not affiliated with, endorsed by or sponsored by Siemens.
Which NX versions are supported?
NX 12.0 is the primary target and every tool build that currently exists is built for it. Support for NX 10 depends on the individual tool, and no NX 10 tool build is available at present. If you need a specific version, please ask before purchasing.
Which tools can I actually install today?
Three: RenameCAMops, the NX 12 Classic Toolbar and Sheet Up Sheet. All three install from the Install Tools page of the Windows application, which detects your NX installation, checks compatibility and puts each tool where NX will load it. Windows asks for administrator rights and NX must be closed while a tool is installed. The Post Processor, NX Role Install and Cavity Mill Mixed Cutting are still in development and appear as Coming Soon in the application. Everything installable today targets NX 12.0.
What are the system requirements?
Windows 10 or Windows 11, 64-bit, and a supported Siemens NX installation. The application ships self-contained, so no separate .NET runtime is needed. The installer requires administrator rights.
Licensing
How do I activate my licence?
Open the application, go to the Activation page, paste your licence key into the licence key box and press Activate Licence. If you bought from inside the application the key is installed for you and there is nothing to paste.
Why do I need a Machine ID to buy a licence on this website?
Every licence is issued for one specific computer. The Machine ID identifies that computer, and the licence server builds your key around it. Buying on the website therefore needs the Machine ID from the copy of the application you intend to activate — install the application first, and copy the ID from the Dashboard.
Can I move my licence to another computer?
Yes, for paid licences. Open Transfer License in the application. The transfer releases the licence from the current computer and lets you activate it on the new one, keeping the same expiry date. Save a backup .key file before transferring, as the application asks you to. There is a limit on how many transfers a licence allows, and the application shows how many you have left. Free trial licences cannot be transferred.
What happens when my internet connection is unavailable?
Once activated, the NX tools read your licence from your own computer and keep working without an internet connection. A connection is needed only to buy a licence, to restore or transfer one, and to check for application updates.
What happens when my licence expires?
The licensed tools stop working once the expiry date passes. Buy a new licence for the same Machine ID to continue. If a licence is extended on our side, open the application and press Refresh to collect the new expiry date — changes are not pushed to your computer automatically.
I reinstalled Windows. How do I get my licence back?
If you saved a backup .key file, use Restore in Backup & Restore. If you did not, use Restore Subscription, which looks your subscription up on the licence server. Note that reinstalling Windows can change your Machine ID; if it has, the application will offer a transfer instead of a restore.
How do updates work?
The application checks the official release channel on start-up. When a newer version is published it downloads the installer, verifies it against the published SHA-256 hash and installs it only if the hash matches. Some releases are mandatory and are applied before the application continues. Updating never alters your licence.
Payment
How does payment work?
You choose a duration, and the licence server creates a Razorpay payment link priced from its own catalogue. You pay on Razorpay’s secure page by UPI, card or the other methods Razorpay offers. No payment details are entered on this website. Once Razorpay confirms the payment, the licence server issues your key.
Can the price change between what I see and what I pay?
The price shown is read live from the licence server, and the server prices your order again when the payment link is created. If the two ever differ, the amount on the Razorpay payment page is the amount charged. Nothing your browser sends can change what you are charged.
Which currency will I be charged in?
All licences are priced and charged in Indian Rupees (INR). If you pay with a card issued outside India, your own bank performs the currency conversion and may add its own fee; that conversion is between you and your bank, and we neither set nor receive it. Taxes, where they apply, are shown before you pay.
I paid but did not receive a licence key. What now?
Your payment is recorded on the licence server, not in your browser, so it is not lost. Open the application and use Restore Subscription, which will find the payment and install the key. If that does not work, email support with your payment reference and we will issue the key manually.
Can I get a refund?
Licences are delivered immediately and are tied to your computer, so refunds are limited. Where a licence could not be delivered or activated and we cannot resolve it, we will refund. Please read the Refund & Cancellation Policy in full, and contact support before buying if you are unsure whether the software will work for your setup.
Do you offer a free trial?
A free trial is currently offered, once per computer, and is started from inside the Windows application rather than from this website. Trial availability and length are set on the licence server and can change. A trial licence cannot be transferred to another computer.
Support
How do I contact support?
Email us, or use the contact form on this website. Include your Machine ID and, for a payment question, your payment reference — that is almost always enough for us to resolve it on the first reply.
Do you offer a licence for multiple computers?
Each licence covers one computer. For several machines, buy one licence per Machine ID. If you need a larger number, contact us and we will work out the best arrangement.
Still stuck?
Email harshaloza66@gmail.com with your Machine ID and, if it is about a payment, your payment reference. We reply within 2 business days.